CRM, VMS, WMS, Utility Management and E-Commerce — one stack.
A layer of horizontal operating apps that plug into every flagship OS or run standalone.
Each module is a real working area — not a marketing tile. Select one to see the screen, the job it does, and what ships with it.
Sales pipeline, customer database and lifecycle analytics.
Capture → route → run → measure. This is the operating loop your team will live in — not a slide about 'digital transformation'.
Sales pipeline, customer database and lifecycle analytics.
Visitor check-in, host approvals and audit-ready visitor records.
Warehouse, inventory, picking and dispatch operations.
Customer connections, service requests, complaints and billing.
Storefront, cart, order management and delivery tracking.
Accounts, invoicing, reconciliation and reporting for every OS.
Real-time dashboards, cross-OS reports and BI-grade insights.
7 modules, one shared record. Start with the one that hurts most and switch on the rest when you are ready.
Sales pipeline, customer database and lifecycle analytics.
| Visitor | Host | Purpose | In | Status |
|---|---|---|---|---|
| Rakesh Menon | Anita (Finance) | Vendor meeting | 09:42 | Checked in |
| Sunita Rao | Vivek (HR) | Interview | 10:05 | Awaiting |
| Courier · 2 pax | Reception | Delivery | 10:12 | Checked out |
| Farhan Ali | Kunal (IT) | AMC service | 10:20 | Badge issued |
| Deepa Nair | Anita (Finance) | Walk-in sales | 10:31 | Denied |
Visitor check-in, host approvals and audit-ready visitor records.
| Order | Customer | Lines | Dock | Status |
|---|---|---|---|---|
| SO-6621 | Metro Mart | 42 | D-3 | Picking |
| SO-6622 | Sharma Traders | 18 | D-1 | Packed |
| SO-6618 | Kiran Textiles | 65 | D-5 | Short pick |
| SO-6624 | Apex Engineering | 9 | D-2 | EWB pending |
| SO-6625 | Nova Auto Parts | 27 | - | Queued |
Warehouse, inventory, picking and dispatch operations.
Customer connections, service requests, complaints and billing.
| Order | Customer | City | Amount | Status |
|---|---|---|---|---|
| ORD-10421 | Neha K | Pune | ₹2,480 | Paid |
| ORD-10420 | Amit S | Bengaluru | ₹1,150 | Shipped |
| ORD-10419 | Priya R | Chennai | ₹3,890 | COD |
| ORD-10418 | Rahul M | Delhi | ₹760 | Delivered |
| ORD-10417 | Sana A | Ahmedabad | ₹1,640 | Return req. |
Storefront, cart, order management and delivery tracking.
| Date | Narration | Ref | Amount | Status |
|---|---|---|---|---|
| 26 Sep | NEFT · Kiran Textiles | INV-7721 | ₹4,82,000 | Matched |
| 26 Sep | UPI collections | Batch 0926 | ₹38,640 | Auto-matched |
| 25 Sep | RTGS · Shree Packaging | PO-3305 | -₹48,700 | Matched |
| 25 Sep | Bank charges | - | -₹590 | Unmatched |
| 24 Sep | Cheque · Metro Mart | CHQ 004512 | ₹1,20,000 | Bounced |
Accounts, invoicing, reconciliation and reporting for every OS.
Real-time dashboards, cross-OS reports and BI-grade insights.
Business Operations is configured per format — the screens, masters and reports change with the way you operate.
Three ordinary situations your team handles every week — how they go today, and how they go once the system is live.
Sales emails the order to the warehouse, the warehouse ships from its own sheet, and finance invoices from a forwarded thread.
The deal closes in CRM, WMS picks, packs and dispatches against it, and Finance raises the invoice and tracks it in AR.
The website takes an order for an item the warehouse sold yesterday, and the refund is sorted out over the phone.
E-Commerce sells from WMS stock, the order is picked and dispatched from the warehouse, and delivery tracking shows the customer where it is.
The complaint is written in a call-centre notebook, the field team gets it on WhatsApp, and the consumer calls back twice for an update.
Utility Management logs the complaint against the connection master, routes the service request to the right team, and the fix shows up in the consumer's history.
Business Operations shares its record with the rest of Extraaaz and hands off cleanly to the tools you keep.
Customers, stock and users are shared with Logistics, Restaurant, Retail, Manufacturing and Healthcare OS.
Finance raises invoices and GST-ready reports from the transactions your apps already recorded.
WMS prints bin and carton labels, and VMS prints visitor badges at the gate.
Order, delivery and service-request updates reach customers by WhatsApp, SMS or email.
Export ledgers and GST data for your accountant if statutory books stay outside Extraaaz.
Read and write customers, orders and stock from your own tools and reports.
Published results from Extraaaz clients. Your outcomes depend on your workflows and rollout.
We eliminated WhatsApp-based coordination overnight. Every dispatch, route and delivery is now tracked in real time through one connected platform.
I can see revenue from every outlet on my phone in real time. Inventory replenishment happens automatically. Extraaaz runs our business so we can focus on growth.
The horizontal apps every business still needs — CRM, warehouse, visitors, utilities, storefront, finance and analytics — on the same login as your industry OS.
Business Operations bundles the horizontal apps every business needs — customer relationships, visitor management, warehouses, utility service and online storefronts — into a single, consistent stack. Deploy them alongside a flagship OS or run them independently.
If this list feels familiar, the product is for you. If it does not, skip it — we would rather you not buy the wrong OS.
Leads, visitors, a second warehouse, a website, a complaint desk — each bought a different tool.
Sales closes a deal the warehouse cannot fulfil and finance has not priced.
Online orders do not see store stock. Refunds never meet the POS.
CRM, WMS, e-commerce and finance read the records your OS already created.
You do not implement seven products. You enable the next loop.
Add CRM, WMS or finance without a second vendor.
Start with CRM + finance + WMS, add an OS when the vertical pain is clear.
Connections, complaints, metering and billing — Utility Management.
Not a fit: Business Operations is not a substitute for a flagship OS when your core work is freight, food service, retail floors, production or clinical care. Use the OS for that work; use these apps around it.
This is the working surface — not a feature dump. If a line does not match how you operate, tell us in the evaluation form. We would rather configure less.
Pipeline, accounts, activity, sales analytics.
Inward, bins, pick/pack/dispatch, cycle count.
Visitor check-in, host approval, badges, audit.
Connections, service requests, complaints, consumption billing.
Catalog, cart, orders, delivery tracking.
Ledger, AR/AP, reconciliation, GST-ready reports.
Cross-OS dashboards and the KPIs leadership actually asks for.
Software fails when only the owner saw the demo. This is the day-one job for the people who will live in it.
A pipeline that can see stock and invoices.
The same WMS whether you run Retail OS or Logistics OS.
Visitors and utilities without a clipboard.
One login to operational and horizontal numbers.
There is no anonymous credit-card signup. Book a demo or send an enquiry, and our team configures your workspace around how you actually operate.
Tell us how you operate. A product specialist walks you through the OS on your own workflows and sizes the plan to your volume.
Our team sets up your sites, roles and first workflow, then hands you a workspace that is ready to use — not a blank screen.
Operators, supervisors and finance get short, role-based sessions. No six-month classroom. The system should feel like their job, not a new one.
Start with one site or one workflow. Add modules, locations and users once the first loop is trusted.
Starter, Growth and Enterprise are packaged around locations, modules and support. Exact commercials come after we see your volume. No invented rupee figures on this page.
Single location getting off spreadsheets.
Multi-location teams that need the full operating loop.
Groups that need SSO, audit, and a named success lead.
Tell us how you operate and a product specialist will walk you through Business Operations — no slideshow, no credit card. Prefer to ask a question first? Send an enquiry instead.
Have a general question? Send an enquiry.
Every Extraaaz product shares the same customer, item and finance record.
Book a walkthrough with our team on your own workflows, or send us an enquiry about plans, rollout and pricing for your volume.